Investigations
Motor Carrier Branch is responsible for ensuring the safe operation of vehicles by motor carriers/operators in Manitoba, and for investigating carrier-related safety concerns.
Investigations may be initiated for a variety of reasons, such as:
- significant traffic incidents
- wheel separation incidents
- traffic accidents involving fatalities
- complaints or concerns received from the public, policing agencies and the transportation industry
- an indication of poor performance rating in the carrier's profile
- reports of the operation of unsafe vehicles
- misuse of the Safety Fitness Certificate
- drivers feeling pressured to operate in breach of various acts and regulations such as hours of service, the highway traffic act or cargo securement requirements
Contact the Motor Carrier Branch if you wish to submit a complaint. An investigator will schedule an appointment with you to take a statement and review any evidence or documentation you have to support your complaint. Motor Carrier Enforcement Officers will review the information, conduct an investigation and take appropriate action, as necessary.
Your complaint will remain confidential.
