Tenant Resources
Manitoba Housing's Service Commitment
At Manitoba Housing, we believe that providing affordable, quality housing is central to the health, social and economic well-being of all of our housing tenants. Our goal is to promote safe, healthy communities that are inclusive and encourage self-reliance and shared housing responsibility.
Manitoba Housing is committed to:
- maintaining a safe and healthy living environment
- completing building maintenance and repair in a timely manner
- providing tenants with respectful service
- providing opportunities for tenants to participate in their housing community
- responding to tenant concerns through an open, accessible, timely, fair process
As a tenant of Manitoba Housing, you have the right to:
- have quiet enjoyment of your housing unit
- be treated without discrimination based on political or religious beliefs, age, marital status, ancestry, nationality, ethnic background, disability, gender identity, sexual orientation, family status and source of income
- file a complaint with the Manitoba Human Rights Commission if you feel you have been discriminated against
- have personal information kept private by Manitoba Housing in accordance with applicable laws
- be informed of decisions that affect your housing
- communicate your housing concerns to Manitoba Housing staff
- not experience any retaliation by Manitoba Housing staff
- have due process for eviction procedures under The Residential Tenancies Act
- appeal to the Manitoba Residential Tenancies Branch about landlord and tenant matters under The Residential Tenancies Act
- file a complaint with the Office of the Ombudsman, if you feel you have been unfairly or unreasonably dealt with about a housing issue, and you have not received satisfaction through the Residential Tenancies process.
Tenant Resources:
- Rental Housing Programs Policy Manual
- Food Services
- Security
- Tenant Services
- BUILDINGFoundations Bursary
- Brochures
- External Resources
- What you need to know about bed bugs
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